{"id":99213,"date":"2020-09-27T08:37:45","date_gmt":"2020-09-27T08:37:45","guid":{"rendered":"http:\/\/twopixels-test-server.nl\/avanti\/?page_id=4055"},"modified":"2025-11-17T13:28:27","modified_gmt":"2025-11-17T18:28:27","slug":"pricing","status":"publish","type":"page","link":"https:\/\/it-experts.ca\/fr\/pricing\/","title":{"rendered":"Prix"},"content":{"rendered":"

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Pricing 2025<\/h1>\n

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You’ve heard that managed IT services save businesses money. Is that possible for your organization? Absolutely. This solution is often the most labour-efficient approach, letting you outsource the entire IT function to trained experts. They handle all issues, from simple bugs to devastating complexity. However, finding the exact pricing for managed IT services can be a challenge for small and medium-sized businesses. Financial due diligence is a major concern, and unfortunately, pricing can seem opaque. That’s why we created this guide. We walk you through different pricing strategies and the costs you should expect.<\/p>\n

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How Much Does Managed IT Services Cost?<\/span><\/h2>\n

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When there\u2019s that much variability in managed IT services\u00a0deliverables and responsibilities, you can expect significant variation in the\u00a0PRICE\u00a0of managed IT services as well.<\/p>\n

This is why it\u2019s\u00a0impossible to give a single, straightforward answer\u00a0when faced with the question:\u00a0\u201cHow much do managed IT services cost?\u201d\u00a0 The answer truly is\u00a0\u201cIt depends.\u201d<\/p>\n

But before you throw up your hands in disgust and dismiss this article as a waste of time, let me reiterate \u2013 just because pricing is variable does NOT mean it is opaque or unreasonable. What matters is that the criteria for pricing are clear and accessible.<\/p>\n

In general, the price range for managed IT services packages in Canada runs from $100 flat fee per month to $400 per user, per month.<\/p>\n

In this case, \u201cper user\u201d refers to employees who use technology to do their jobs. If you have 30 employees who use IT devices for work, be it PCs, laptops or tablets, you\u2019ll pay for 30 users. Where your company stands on this $100 flat per month to $400\/user\/month price range depends on the scale of the services you require.<\/p>\n

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Low Range<\/strong><\/span><\/h1>\n

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The very lowest end of the managed IT services spectrum involves pure monitoring services, which usually run around $99-150 per month<\/strong>.At this end of the scale, the managed IT team simply acts as a security guard \u2013 they watch your server closely and if something goes wrong, you\u2019ll be alerted immediately. You can then choose to take remedial action yourself or pay additional fees for the external expert to take over and implement a solution.<\/p>\n

As you can probably\u00a0see, this type of service is not terribly useful.\u00a0<\/strong>It\u2019s also not very cost-effective because you\u2019ll have to cough up extra cash to get the experts to fix the problem(s). This can get expensive and frustrating if breakdowns are common (e.g. where infrastructure is outdated or over-capacity) or if you find yourself in need of additional services such as end-user remote or onsite support, IT security services, or network administration for future growth.<\/p>\n

Hourly rates for those types of services can range from\u00a0$89 to $350 per hour<\/strong>.<\/p>\n

Sometimes you can negotiate a certain block of hours and prepay as part of a contract,\u00a0but<\/strong>\u00a0do you really want to have to pick and choose which IT problems should be resolved now and which are going to have to wait until next month?<\/strong><\/p>\n

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Mid-High Range
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That takes us to the mid-to-high range of the managed IT services cost spectrum, where managed IT specialists monitor for IT concerns, take the initiative to solve problems, and, in many cases, PREVENT them from arising in the first place.\u00a0<\/strong>For example, the IT company will run cybersecurity tests daily to identify loopholes in your security infrastructure. If any are spotted, hardware or software upgrades may be implemented to plug these gaps.<\/p>\n

These types of agreements also generally include\u00a0round-the-clock IT support (unlimited in some cases), IT planning, strategy and design services,\u00a0backup and disaster recovery\u00a0procedures, and a combination of onsite and remote support<\/strong>\u00a0\u2013\u00a0all for a single flat fee.<\/strong><\/p>\n

These agreements can either be priced per technology device or per user.<\/strong><\/em><\/p>\n

Common \u201cper device\u201d pricing ranges from\u00a0$100-400 per server<\/strong>,\u00a0$50-100 per workstation<\/strong>,\u00a0$30-75 per firewall<\/strong>, and\u00a0$15-40 per switch<\/strong>. There are many more devices and varying prices, but those are the most common.<\/p>\n

Common \u201cper user\u201d charges for these types of agreements range from\u00a0$100-175 per user<\/strong>\u00a0depending on the specific services that are included.<\/p>\n

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Factors Affecting Pricing<\/h2>\n

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The biggest factor in\u00a0determining managed IT services pricing\u00a0is the\u00a0type of services provided<\/strong>\u00a0and the\u00a0level of involvement required<\/strong>\u00a0from your managed IT services team.<\/span><\/p>\n

An externally-managed (but fully-integrated) IT support team will cost more in flat fees than just monitoring services, but you won\u2019t have to worry about paying thousands of dollars in variable extra charges. And you\u2019re also getting WAY more \u2013 you essentially get an entire IT department!<\/span><\/p>\n

The complexity of your infrastructure is also an important consideration for pricing managed IT services.<\/strong>\u00a0The presence of technology devices and systems, such as the ones below, helps managed services providers determine how complex your business IT environment is and price their services accordingly.<\/span><\/p>\n

<\/span><\/p>\n

Here are just a few of the technologies that are considered for pricing complexity:<\/strong><\/span><\/strong><\/span><\/h5>\n

<\/strong><\/span><\/p>\n

<\/strong><\/span><\/p>\n

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    \n
  • Workstations and Servers<\/li>\n
  • Laptops, Tablets, and Smartphones<\/li>\n
  • Wi-Fi for Guests and Internal Users<\/li>\n
  • Services Onsite and in Data Centers<\/li>\n
  • Endpoint Detection and Response Software<\/li>\n
  • Web Filtering<\/li>\n
  • Cloud Applications<\/li>\n
  • Remote Site Connectivity<\/li>\n<\/ul>\n

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      \n
    • Business Software<\/li>\n
    • Warehouse Management<\/li>\n
    • Warehouse Connectivity<\/li>\n
    • Regulatory Compliance Needs<\/li>\n
    • Cybersecurity Tools & Requirements<\/li>\n
    • Internet Service Providers (ISPs)<\/li>\n
    • Number of Offices & Locations<\/li>\n
    • Firewalls<\/li>\n<\/ul>\n

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      How Much Will My IT Support Cost?<\/strong><\/h2>\n

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      Finally, the big question \u2013 how much will\u00a0your\u00a0<\/em>managed IT services cost?<\/strong><\/p>\n

      That\u2019s going to be very difficult for you to figure out on your own without contacting IT service providers for full descriptions of their services<\/p>\n

      Here are a few questions to help get you closer to a ballpark number, and to ensure managed IT firms can give you a more accurate quote: Do you want to have internal IT staff?<\/p>\n

        \n
      • Do you want to pay a flat amount each month, or is a low monthly fee with varying additional charges okay?<\/li>\n
      • How complex is your technology environment? (This is a bit of a trick question because it can be in the eye of the beholder \u2013 it\u2019s not uncommon for someone to call us and say that they have a simple IT network only for us to find out that the company\u2019s needs are MUCH more complex from a technical perspective than they ever knew.)<\/li>\n
      • Do you want remote and onsite services?<\/li>\n
      • Is your network in the cloud or on-premise?<\/li>\n
      • Do you have regulatory compliance requirements such as PHIPA, ITAR, NIST, ISO 27001, or\u00a0CMMC?<\/li>\n<\/ul>\n

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        An Important Note on Buying Managed IT Services<\/strong><\/h3>\n
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        \n

        While there may be similarities in the naming convention between providers, there is no standard \u201cpart number\u201d for managed IT services agreements. It\u2019s important to understand that the EXACT services that each IT company offers will be different,\u00a0EVEN if the service packages are named the same thing. <\/em>So be sure the vendors you\u2019re interviewing are being transparent in what you\u2019re ACTUALLY GETTING with each service.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#2f67a3″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMTM5NyJ9fQ==@” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEwMTM5NyJ9fQ==@” button_text=”Contact us” button_alignment=”right” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”40px” text_line_height=”1.71em” background_layout=”dark” custom_margin=”-90px|||-15px|false|false” global_colors_info=”{}”]<\/p>\n

        Need help evaluating IT providers? We\u2019re happy to help !<\/strong><\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        Pricing 2025You’ve heard that managed IT services save businesses money. Is that possible for your organization? Absolutely. This solution is often the most labour-efficient approach, letting you outsource the entire IT function to trained experts. They handle all issues, from simple bugs to devastating complexity. However, finding the exact pricing for managed IT services can […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-99213","page","type-page","status-publish","hentry"],"yoast_head":"\nBusiness IT Support and Managed IT Services Pricing - IT Experts<\/title>\n<meta name=\"description\" content=\"How much does IT support really cost? 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