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Your receptionist can't open the practice schedule. Someone in accounting is locked out of Microsoft 365. A lawyer is asking why a document share is crawling again. Your “IT guy” isn't picking up, or he's great at fixing printers but weak on security,...
Only 54% of organizations have an established, company-wide disaster recovery plan according to this disaster recovery statistics summary. That means many Ottawa–Gatineau businesses are still one serious outage away from a full operational standstill. For an SMB,...
Your team is trying to work. A file server slows to a crawl, email starts bouncing, the printer drops off the network again, and someone asks whether that strange login prompt is “normal”. You call whoever fixed things last time, wait for a callback, and hope the...
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