MANAGED IT SERVICE

Why would you choose Managed IT Support?

When you sign up to our fully Managed IT Support service, we become your virtual IT support team– doing everything to ensure you never feel even the slightest bump in your IT systems. Moreover, this IT support and peace of mind comes with a fixed monthly fee, so you know exactly where you stand.  

Your expert IT team includes:

  • Virtual IT Director who oversees your IT strategy and makes sure that your IT is aligned with your business goals.
  • Account and Operations Manager, who dispatches and coordinates all your IT issues and manages any IT projects.
  • Senior IT Engineers dealing with any more deeply rooted technical IT matters.
  • IT Engineers who look after the helpdesk and deal with any necessary day to day IT issues as well as ongoing maintenance tasks.
What is next?

At IT Experts we believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation. After hearing your business needs, we can then do a full, impartial business IT assessment analysing where you stand and any shortfalls in your IT systems. Your detailed report will also be accompanied by a quote for a fixed monthly fee for Managed IT Support service. We guarantee that there will not be aggressive sales tactics or annoying follow-up calls if you decide that Managed IT Support is not for you.

How does it work?

24/7 remote monitoring of your IT systems’ flags up any technical glitches, errors, hacking attempts or offline Servers before you even realise there’s a problem. That means that more often than not, IT issues are fixed before you know that there’s a problem. There are certain basics that every business should put in place to protect themselves. We offer these and much more depending on your needs.  

How much will it cost you?

Your virtual IT department comes at a fraction of the cost of employing in-house IT staff. With Managed IT Support we become responsible for your IT system so you can have total peace of mind… and it’s all for a small fee per user per Month.

To determine which plan is best for you

MANAGED IT

Services & Solutions

  • Response Time Monitoring
  • Networks
  • Web / Internet
  • SLA Reporting
  • Security & Vulnerability Monitoring Management
  • Administration and Management
  • Active Directory / Group Policy
  • Security
  • Messaging
  • File Security
  • Risk & Compliance Monitoring and Reporting
  • Web Application Performance

IT SERVICE

BENEFITS?

  • You can spread your IT Support costs with low monthly payments.
  • Guaranteed Response Times – Service Level Agreement.
  • No minimum billing – only the actual IT Engineer time is logged to your account.
  • Full accountability – all IT requests are recorded and reported back to you.
  • Quarterly reviews – helping you to make the most of IT for your business.

We're Here To Help!

Ottawa

343 Preston St Ottawa, ON

Tel. (613) 510-1234

Gatineau

444 Boulevard Saint Rene E Gatineau, QC, J8P 8A9

Tel. (819) 205-7001

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