TECHNICAL SUPPORT

Why would you choose Managed IT Support?

When you sign up to our fully Managed IT Support service, we become your virtual IT support team– doing everything to ensure you never feel even the slightest bump in your IT systems. Moreover, this IT support and peace of mind comes with a fixed monthly fee, so you know exactly where you stand.

 

Your expert IT team includes:

  • Virtual IT Director who oversees your IT strategy and makes sure that your IT is aligned with your business goals.
  • Account and Operations Manager, who dispatches and coordinates all your IT issues and manages any IT projects.
  • Senior IT Engineers dealing with any more deeply rooted technical IT matters.
  • IT Engineers who look after the helpdesk and deal with any necessary day to day IT issues as well as ongoing maintenance tasks.

What is next?

At Managed IT Experts we believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation.

After hearing your business needs, we can then do a full, impartial business IT assessment analysing where you stand and any shortfalls in your IT systems. Your detailed report will also be accompanied by a quote for a fixed monthly fee for Managed IT Support service.

We guarantee that there will not be aggressive sales tactics or annoying follow-up calls if you decide that Managed IT Support is not for you.

How does it work?

24/7 remote monitoring of your IT systems’ flags up any technical glitches, errors, hacking attempts or offline Servers before you even realise there’s a problem.

That means that more often than not, IT issues are fixed before you know that there’s a problem.

There are certain basics that every business should put in place to protect themselves. We offer these and much more depending on your needs.

 

How much will it cost you?

Your virtual IT department comes at a fraction of the cost of employing in-house IT staff.

With Managed IT Support we become responsible for your IT system so you can have total peace of mind… and it’s all for a small fee per user per Month.

AREA OF EXPERTISE

  • We Provide 24×7 remote and onsite support for your systems
  • We Implement and support new technology as needed
  • We Provide vendor assessment and recommendation services
  • We Procure hardware and software for all your projects
  • We Provide home and remote office support
  • We Provide the best strategic technology advice
  • We Provide Virtualization and on-point technologies
  • We Provide 24/7 network monitoring
  • We Provide troubleshooting of your computers, servers, routers, firewalls, printers and all other network devices
  • We guarantee lowest hourly fees or fixed monthly cost

Toll Free: 1-844-701-7001
Email: support@it-experts.ca

IT EXPERTS is specialized in network infrastructure, VOIP solutions, computers and IT maintenance, on site support and telecommunication.

*Terms and condition of service

OFFICES

IT EXPERTS - Gatineau Office
444 Saint-Rene E Blvd
Gatineau, QC
Tel. (819) 205-7001
Fax (819) 307-3319
_______________
IT EXPERTS - Ottawa Office
343 Preston St
Ottawa, ON
Tel. (613) 510-1234
Fax (613) 366-5289

Toll Free: 1-844-701-7001
Email: support@it-experts.ca

IT EXPERTS is specialized in network infrastructure, VOIP solutions, computers and IT maintenance, on site support and telecommunication.

OFFICES

IT EXPERTS - Gatineau Office
Gatineau, Québec,
Tel. (819) 205-7001
Fax (819) 307-3319
_______________
IT EXPERTS - Ottawa Office
Ottawa, Ontario
Tel. (613) 510-1234
Fax (613) 366-5289

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